Frequently Asked Questions
Amenities
Riverside Apartments has a BBQ picnic area, Fitness Center, gated-controlled access, and swimming pool.
Please check the Amenities page for more details.
Pets are welcome. We allow up to 2 pets total. There are no weight restrictions, but some breed restrictions do apply. All pets are subject to review and the management's final approval. If the pet is approved, we will require a deposit of $400 per pet and a monthly pet rent of $40 per pet. We also require a photograph of the pet, current vaccination record and proof of license, if required by the city or county. Pets must be spayed or neutered.
The pool is open from 10am - 10pm
Yes, each apartment is assigned 1 parking space.
Yes, residents can have up to 2 pets.
A one-time pet deposit fee of $400 will be required and a monthly pet rent of $40 will be required for all pets.
Yes, please review our pet policy regarding breed restrictions.
Appliances are unit specific. Please contact the leasing office for more details.
Yes, we offer short-term leases. Please contact the leasing office for additional information.
Yes, we offer corporate leases. Please contact the leasing office for additional information.
Residents are responsible for any package deliveries.
Common area quiet hours are from 10pm - 8am.
Admin
Effective January 1, 2020, Jones & Jones Communities will now accept Section 8 vouchers. The rental requirements stay the same, and all applicants must qualify at 2.3 times the rental rate, as well as the employment and credit requirements.
Yes, we offer short-term leases. Please contact the leasing office for additional information.
With a holding deposit, an apartment can be held for 14 days.
We prefer appointments, but we also welcome walk-ins.
Our leasing office can be reached at (818)907-9099 during business hours, Monday to Saturday, from 8:30 AM to 5:00 PM.
You can apply directly on our property website.
Once we receive all the required documents, the approval process should take no more than 72 hours.
Please contact the Leasing Office for more information.
Residents can make their payments online using the resident portal, or they can pay by cashier's check or money order.
You can pay online by logging into your resident portal.
Please contact the Leasing Office for more information.
Renters Insurance is required. If you already have renters insurance simply bring your policy declaration page to the leasing office. If you do not provide proof of renters insurance upon move in, you will be auto enrolled in our Master Policy which does not cover your personal belongings.
Utilities are property specific. Please contact the Leasing Office for more information.
Utilities are property specific. Please contact the Leasing Office for more information.
Yes, we have a resident referral program. Please contact the Leasing Office for more information.
Please check your lease for the policies regarding guests.
Please contact the Leasing Office for more information.
Please contact the Leasing Office for more information.
Please contact the Leasing Office for more information.
Maintenance
Your apartment will be cleaned and prepared by our team.
All maintenance requests must be submitted through the resident portal or by contacting the leasing office.
Maintenance requests will be handled in the order they are received by our on-site maintenance technicians.
No, you do not have to be present for a service technician to perform work.
If you are locked out of your apartment, please contact the leasing office during normal business hours. If it is outside of normal business hours, please call the emergency maintenance number at (800)956-7793.
Please contact the Leasing Office for more information.
Location
Riverside Apartments is near LA Valley College, Sherman Oaks Hospital, Amelia Earhart Regional Library, and the Musicians Institute.
Please find more local points of interest on our Maps page.
LAUSD - Los Angeles Unified School District
0.5 miles Valley Village Park
Yes, Valley Village Park Trail
Laurel Canyon Plaza, Glendale Galleria, and Andrew Plaza
Marie et Cie (0.1 miles)
Directions
Our community is located at 11615 Riverside Drive, Valley Village, CA 91602. Please visit our Maps page for point-to-point directions to Riverside Apartments.
Riverside Drive and Irvine Avenue
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